You will recieve n order confirmation to th eemail address you used upon ordering. Check your spam and trash if its not arrived in 24 hours, if you are un able to locate it please email hello@thetimelessflower.com

Unfortunately, we’re unable to change the shipping address after 12 hours, as your order will already be in process. For any changes, please contact us as soon as possible at hello@thetimelessflower.com.

Yes, these details will be entered when you order and shipped calculated based on loaction and order. Please note overseas orders are non returnable and all Duties/Taxes are the responsibility of the importer. We do not except any responsibility.

Please check the individual product for delivery information.